News

Issue 107

Two articles in this edition focus on a similar idea - that of the "broken window theory" and how it applies to products.

As your product matures you end up with a lot of broken stuff, things that need fixing because APIs change, browsers and best practices changes ... the customer that you focus on changes. Over time these things sap your energy, you expend mental cycles just thinking about them. If we follow the logic of the broken window theory they also attract more broken things as we feel as if everything is a mess anyway, so why bother trying to make it better!

These posts are good reminders to me to keep going back and fixing up these things. Those they impacted will obviously be helped, but how we feel about the work we are doing is improved too.

Rachel Andrew

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